Use the Menu button NOT the Back button
Because of the way Web Advisor works, it is often better to use the Menu
button in the Web Advisor screens instead of the web browser's Back
button. Using the Back button will often result in Token Expired messages,
which can usually be cleared by clicking on the browser's refresh button.
What if I Think that Information I am Seeing
in Web Advisor is Inaccurate/Incomplete?
If you are advising students that are not included on your listing in
Web Advisor (or vice versa) contact the Registrar's Office to have
this resolved.
What Web Browser Can I Use?
You can use any web browser that supports 128 bit encryption. This includes
the past several releases of all popular web browsers.
What if Use a MAC?
Since Web Advisor is a web-based application, it is not dependent on
the computer platform. It will work on MAC platforms as well as on
Windows.
Why do I get Timed-out?
If you are in Web Advisor but do not do anything for ten minutes, your
log in will be timed out for security reasons. Simply log in again
to continue working. If you get timed-out in less that ten minute intervals,
check the date and time settings on your computer. If these are inaccurate
it may cause you to be timed-out in a shorter than ten minute interval.
Read the On-line Help
Many screens have a Help button.
Click this button for help on the particular
screen you are on. Additionally, there is a
FAQ (Frequently Asked Questions) button
available to provide additional information
on Web Advisor in general.
Click the Submit button
Depending on the screen, you may need to scroll to the bottom in order
to see the submit button.